On queue level it’s today possible to require a disposition, I would like it to be possible to require a sub disposition as well. You often build disposition in different stages and want agents to select a sub disposition
Please authenticate to join the conversation.
In Review
Feature Request
4 months ago

Andreas Lennartsson
Get notified by email when there are changes.
In Review
Feature Request
4 months ago

Andreas Lennartsson
Get notified by email when there are changes.